| |
At Assured Computing, we know that
good communication is the foundation of good service.
 We
also know that as you discuss your needs with us, we may use some terms
that are strange or unfamiliar. At the very least, we want to be sure that
we all are using
identical definitions in order to have the most productive discussions
possible.
Below are some of the most common terms we'll use. If there are any you
don't find here let us know so we can add them into the glossary for the
benefit of all our clients. |
|
| |
Data : This
is your own information that is held on your computers. It can include
records, photos, contracts, addresses, and all the other information that
makes your business run. Your software and programs can be easily
reinstalled if you experience a disaster; but your data can only be
retrieved if you have a good backup system. Data Backup:
Storage of data for recovery purposes. Tape drives are the traditional
backup storage device. Often includes routine off-site backup as well as a
procedure for activating vital information systems should a catastrophe
occur.
Desktop Computer: A desktop computer is used to create and store
files, folders and programs
which are saved on a hard drive. Macintosh and Windows are operating
systems installed on a desktop computer.
Disaster Recovery:
The ability to duplicate computer operations after a catastrophe occurs
from data backup systems.
Document Imaging:
The process of scanning paper documents, converting them to digital images
that are then stored on CD, DVD, or other magnetic storage.
Firewall: A system designed to
prevent unauthorized access to or from a private network. Firewalls can be
implemented in both hardware and software, or a combination of both.
Firewalls are frequently used to prevent unauthorized Internet users from
accessing private networks connected to the Internet, especially
intranets. All messages entering or leaving the intranet pass through the
firewall, which examines each message and blocks those that do not meet
the specified security criteria.
Internet:
Communications network. The internet spreads across the globe and consists
of countless networks and computers, allowing millions of people to share
information.
Internet Security: Security protection put in place to protect
your business from malicious
activity that can take down your computer systems.
Maintenance: Periodic inspection and/or servicing of computer
systems. A proactive
maintenance approach helps reduce downtime by recognizing and
resolving issues before they become problematic.
Network:
When you have two more computers connected to each other. The purpose of a
network is to enable the sharing of files and information between multiple
systems. Computer networks can be connected through cables, such as
Ethernet cables or phone lines, or wirelessly, using wireless networking
cards that send and receive data through the air.
Operating System: Software designed to control the hardware of a
specific data-processing
system in order to allow users and application programs to make use of it.Windows, Macintosh, Linux, and Novell are types of operating system
software.
Platform: Basic technology of a computer systems hardware and
software that
defines how a computer is operated and determines what other kinds
of software can be used. Windows, Macintosh, Linux, and Novell are types
of operating system hardware and software.
Server:
A server serves information to computers that connect to it. When users
connect to a server, they can access programs, files, and other
information from the server.
Troubleshoot: To investigate, determine and resolve problems as
they arise.
Workstation: A sophisticated stand-alone computer used for a
specific purpose. |
|
